Legal
Booking & cancellation
How a booking is confirmed, and what to do if your plans change or you need to cancel.
Last updated: 17 September 2026
How a booking is confirmed
- You send a quote request with the equipment, site and dates
- Our team confirms availability and sends a quotation
- The booking is confirmed once you accept the quotation
If your plans change
If dates, timing or the scope of work change, tell us as early as you can, the sooner we know, the easier it is to rearrange.
Cancellation
Any cancellation terms and charges that apply are stated in your quotation. Letting us know before the machine sets off for site usually makes things simplest.