FAQ

Frequently asked questions

Answers to the most common questions about equipment rental, operators, transport and quotes.

FAQ

General questions

Yes. Selected machines are available on dry rent (without operator), provided your operator's licence and experience are documented.

About 15 minutes during office hours. Call the hotline at night or on holidays and you will have rates within an hour.

Yes, in all 64 districts. Mobilisation time and transport charges are listed separately in the quote based on distance.

Once you approve the quote a work order is issued, and the machine is locked into the schedule when the advance payment clears.

Our field mechanic team services it on site; for longer stoppages we supply a replacement machine and downtime is excluded from billing.

By topic

More answers by topic

Each service and job page answers the questions specific to it.

ServiceProject transportMoving project cargo and heavy machines, route planning, loading, escort and unloading on site, handled together.3 answers

ServicePort to factory transportContainer and machinery transport from Chattogram Port to factories, EPZs and warehouses.3 answers

ServiceContainer handlingContainer unloading, stuffing and yard movement, with cranes, loaders and operators.2 answers

ServiceHeavy loading & unloadingLoading and unloading heavy machinery, steel and bulk materials, with cranes, loaders and operators.2 answers

ServiceHeavy haulage & low bed transportMoving heavy machines and oversize loads on low bed trailers, with route planning and load securing.2 answers

ServiceSite survey & lift planningAccess, ground and lifting conditions checked to choose the right machine and plan the lift.1 answer

ServiceOperator supplyLicensed, experienced equipment operators, with a site safety briefing.2 answers

ApplicationCanal & pond excavationDigging and desilting canals, ponds and drains, with long reach excavators and dump trucks.1 answer

ApplicationFoundation excavationFoundation and basement excavation for buildings and factories, with excavators and dump trucks.1 answer

ApplicationSand & stone loadingLoading sand, stone and bulk materials, with wheel loaders and excavators.1 answer

ApplicationSlab & high-rise concrete pouringPouring roofs, slabs and high-rise floors, faster and with less labour, by boom pump.1 answer

ApplicationSteel structure liftingMobile and crawler cranes for erecting factory sheds, beams and trusses.1 answer

ApplicationRoad construction & compactionGrading, compaction and asphalt paving for roads and yards.1 answer

Guides

In-depth guides

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